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Last updated: March 24, 2025
Applies to: EU/EEA (GDPR) & USA (CCPA/CPRA)


🛡️ Data Protection at Flowxtra

At Flowxtra GmbH, privacy is not just a compliance checkbox—it’s a core principle. We embed privacy and data security by design across all systems and services, ensuring adherence to major global data protection laws, including:

  • EU General Data Protection Regulation (GDPR)

  • California Consumer Privacy Act (CCPA)

  • California Privacy Rights Act (CPRA)

  • Swiss Data Protection Act (revDSG)

  • Other applicable global laws


🌍 About Us

Flowxtra GmbH
Wipplingerstraße 20/18, 1010 Vienna, Austria
📧 privacy@flowxtra.com
📞 +43 676 905 4441
Imprint

Flowxtra is a global AI-powered recruitment platform offering tools for companies and candidates to connect through intelligent matching, resume optimization, and transparent workflows.


⚖️ Legal Bases for Processing

We process personal data based on the following GDPR & US-compliant legal grounds:

  • Consent – Job alerts, marketing, analytics, optional cookies

  • Contractual necessity – Platform usage, job application processing

  • Legal obligation – Accounting, tax, anti-fraud

  • Legitimate interests – Platform improvements, fraud prevention, recruitment analytics

  • User rights management – As required under GDPR, CPRA, and others


📥 What Data We Collect

Depending on your role (Candidate, Company, or Admin), we may collect:

For Candidates:

  • Name, email, phone, location

  • Resume/CV, job preferences

  • Uploaded documents

  • Application history and activity logs

For Companies:

  • Company name, industry, representative contacts

  • Billing and invoicing data (via Stripe/SevDesk)

  • Job post content and recruiter activity

Platform Data (for all users):

  • IP address, browser/device metadata

  • Tracking data (Google Analytics, cookies)

  • reCAPTCHA logs to detect bots


✈️ International Data Transfers

Flowxtra ensures lawful cross-border data transfers. Our infrastructure spans:

  • EU Data Centers: Verpex (Austria/Germany)

  • US Providers: Google Cloud, Firebase (SCCs + DPF Certified)

  • Asia: Google Cloud (Singapore) for regional availability

  • Billing: Stripe (US, DPF Certified), SevDesk (Germany, GDPR compliant)

Transfer mechanisms used:

  • Standard Contractual Clauses (SCCs)

  • EU-U.S. Data Privacy Framework

  • DPAs with all sub-processors

🌐 EU-only data processing is available upon request.


🔐 Security Measures

Flowxtra implements robust technical and organizational security controls:

  • AES-256 encrypted data storage

  • Secure cloud infrastructure (Verpex, Google Cloud)

  • Role-based access controls

  • TLS/SSL encryption

  • Regular security audits and vulnerability scans

  • Bot protection via reCAPTCHA

  • Routine backups with defined retention periods


🗃️ Data Retention

Flowxtra retains your data as follows:

User Type Retention Period
Active Users While account is active
Inactive Users Deleted/anonymized after 12 months
Legal Records Retained for 7 years (billing, tax, audit)
Backups Deleted automatically after 30 days
Cookies & Tracking As per Cookie Policy

🧠 AI & Human Oversight

Flowxtra uses AI for candidate-job matching and resume enhancement. However:

  • No fully automated decisions are made.

  • Humans always review AI-generated results before presenting them to clients.

This aligns with Article 22 GDPR and avoids automated hiring decisions.


🇺🇸 US (CCPA/CPRA) Compliance

Flowxtra respects your rights under US data privacy laws. If you are a California resident, you have the right to:

  • Access your personal data

  • Request deletion

  • Correct inaccuracies

  • Opt out of data “sales” (Flowxtra does not sell personal data)

  • Limit use of sensitive personal data (Flowxtra does not collect such data)

📬 To exercise US data rights, email us at: privacy@flowxtra.com


👤 Your Privacy Rights (GDPR/US)

You can exercise the following rights:

Right Description
Access Request a copy of your data
Rectification Fix errors or update your info
Erasure (Right to be Forgotten) Ask us to delete your data
Restriction Temporarily stop processing in certain cases
Portability Receive data in a machine-readable format
Object Opt out of processing (e.g., for marketing)
Withdraw Consent Revoke any prior consent
Complain to Authority Austrian DPA: www.dsb.gv.at

Submit requests via:
🔗 Data Request Form
📧 privacy@flowxtra.com


🍪 Cookies & Tracking

We use cookies to:

  • Remember your preferences

  • Analyze performance (Google Analytics, Adobe Analytics)

  • Prevent fraud (via reCAPTCHA)

  • Display location-based content

Cookie preferences can be managed via our Cookie Settings Panel.


🤝 Processors & Third-Party Integrations

Flowxtra uses third parties under strict data protection agreements:

Vendor Purpose Legal Basis
Google / Firebase Hosting, analytics SCCs + DPF
Stripe Payment processing DPF + Art. 6(1)(b)
SevDesk Invoice generation Art. 6(1)(c)
Mailchimp Newsletter (opt-in only) Consent-based
Verpex EU-based cloud infrastructure Art. 6(1)(f)

🔄 Policy Changes

We may update this Data Protection Statement when necessary. Material changes will be communicated via our platform and email.


📬 Contact

For all data protection inquiries:

Data Protection Officer (DPO):
📧 privacy@flowxtra.com
📍 Flowxtra GmbH, Wipplingerstraße 20/18, 1010 Vienna, Austria

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